⎝⎛七乐彩⎞⎠

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The company has obtained ISO9001: 2000 international quality system certification and national fire protection product certification. "⾿

首页 // 售后服务 Your location⎝⎛七乐彩⎞⎠ // After- sales service
Our company sends technical personnel to the site of the buyer to guide the installation and commissioning of the equipment for free, and assists the buyer to measure the aerodynamic performance of the field device of the fan. Except for the fan damage caused by improper operation of the buyer, the whole machine can be guaranteed for one month free of charge. We make the following promise
1. Shandong Bofeng Fan Co., Ltd. provides long-term high-quality services for the equipment sold, of which, after-sales technical services enjoy free lifetime;
2. Our company's sales department has an after-sales service group, which consists of personnel with long-term field service experience;
3. Our company promises to give a reply within 4 hours after receiving the user's notification when there is a problem with the equipment sold, and to provide technical services on-site within 24 hours;
4. The tasks of the after-sales service personnel mainly include equipment handover, on-site unpacking inspection of the goods, handling of equipment quality problems, on-site guidance for installation and commissioning;
5. After the wind turbine is officially commissioned, the company's after-sales service personnel can leave the site only after obtaining the user's consent;
6. In the process of product installation, commissioning or operation, due to the quality of our equipment, parts and components are damaged. Our company will unconditionally replace them as quickly as possible.
6. .If the parts are damaged due to the improper use of the buyer or other non-equipment quality reasons, our company guarantees to provide the buyer in time according to the cost of materials;
7. Our company guarantees to provide spare parts and spare parts to the buyer for a long time at a preferential price;
8. Our company has established a regular return visit system for users, and each year in the first half and the second half of each year to return to learn about the user's equipment usage and listen carefully to the user's opinions;
9. The warranty period of the sold product is one year. If there is a manufacturing quality problem within one year, our company is responsible for the warranty, replacement, and satisfaction.

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